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Weebly

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ShipStation Content Team

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How to add a Weebly store to ShipStation, what features are available, other need-to-know details, and troubleshooting tips.

Create and manage your website and online store with Weebly . Then add the ShipStation app to your Weebly account via the Weebly App Center to start importing orders to your ShipStation account. You can use it on the go with our iPhone, iPad, and Android apps, too!

Sign up to create your website with Weebly.

Weebly Requirements

Connection Requirements:

  • An active website with Weebly that has access to the Weebly App Center.

    If your Weebly account is set up as a "Square Online Store" you will not have access to the App Center and will be unable to connect ShipStation with your Weebly account. ShipStation cannot connect to any store set up as a Square Online Store, but you can still process orders by using a CSV import. See our Square Commerce article for information on importing Square Online Store orders using a CSV file.

Order Import Requirements:

  • Include a Ship To address.

Connect a Weebly store to ShipStation

To connect your Weebly store to ShipStation:

  1. Log in to your Weebly account here.

  2. Go to the App Center and search for the ShipStation app.

  3. Select the ShipStation app, click Add, and then Connect.

After you've completed the connection steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.

Available Features for Weebly Integration

The ShipStation integration to Weebly supports the following standard features:

Key: Green checkmark. Supported feature. Yes. = Supported; Red X mark. Unsupported feature. No. = Not Supported; Grey dash icon. Not applicable. = Does Not Apply

Common Integration Features

Feature

Supported?

Custom Statuses

ICON_redx.png

Customer Emails

Green checkmark. Supported feature. Yes.

Customer Phone Numbers

Green checkmark. Supported feature. Yes.

Requested Service*

ICON_redx.png

Payment Method

ICON_redx.png

Discounts

Red X mark. Unsupported feature. No.

Identifies Gift Orders

ICON_redx.png

Internal Notes

ICON_redx.png

Notes from Buyer

Green checkmark. Supported feature. Yes.

Order Weight

Green checkmark. Supported feature. Yes.

Item Weight

Green checkmark. Supported feature. Yes.

Item Images

Red X mark. Unsupported feature. No.

Item Options

Red X mark. Unsupported feature. No.

Item Warehouse Location

ICON_redx.png

Order Status Mapping

ShipStation Status

Weebly Status

Awaiting Payment

Not Supported

Awaiting Shipment

Pending

Shipped

Sent

Shipped

Cancelled

Cancelled

Refunded

Returned

On Hold

Not Supported

Sent with Shipment Update

Field

Sent to Marketplace?

Status Update

Green checkmark. Supported feature. Yes.

Tracking Number

Green checkmark. Supported feature. Yes.

Carrier

Green checkmark. Supported feature. Yes.

Service

Red X mark. Unsupported feature. No.

Carrier Fee

Red X mark. Unsupported feature. No.

Note to Buyer

Red X mark. Unsupported feature. No.

Item Information

Red X mark. Unsupported feature. No.

If a store allows custom statuses, this means you define that statuses your orders use in your selling channel. In most cases, if you have custom statuses you'll need to define which ShipStation statuses each custom order status corresponds to.

ShipStation will import the customer's email address with the order data and can send shipment confirmation and delivery emails to that email address (configured in your Store settings).

ShipStation will import the customer phone number with the order data.

ShipStation will import the shipping method chosen by the customer during their store checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation can determine if an order is a gift from the order data sent by the store.

ShipStation will import internal notes or order activity from the store into the ShipStation Internal Notes field.

ShipStation will import notes provided by the customer when they made their purchase.

ShipStation will import the total order weight from the store.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order. These images will appear as thumbnails in your Order Details and can be included in email notifications and packing slips.

ShipStation will import item options (such as color or size) for each line item in the order. This data will appear in your Order Details and can be included in customer emails and packing slips.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

Weebly Troubleshooting Tips

Here are some common issues experienced by users, potential causes, and available troubleshooting tips.

Issue

How to troubleshoot or resolve

Error: No sites that support apps

When trying to install the ShipStation App in the Weebly App Center

What it means: This error will occur if you try to install any app in the Weebly App Center to a Weebly site that is set up as a Square Online Store. Weebly sites set up as a Square Online Store do not have access to the Weebly App Center, so the ShipStation app (or other third-party apps) cannot be activated.

ShipStation is not compatible with Weebly sites set up as a Square Online Store. You can still create shipping labels in ShipStation by creating manual orders or importing a CSV file, but you will need to update the order's shipment information in Weebly manually.

If a store allows custom statuses, this means you define that statuses your orders use in your selling channel. In most cases, if you have custom statuses you'll need to define which ShipStation statuses each custom order status corresponds to.

ShipStation will import the customer's email address with the order data and can send shipment confirmation and delivery emails to that email address (configured in your Store settings).

ShipStation will import the customer phone number with the order data.

ShipStation will import the shipping method chosen by the customer during their store checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation can determine if an order is a gift from the order data sent by the store.

ShipStation will import internal notes or order activity from the store into the ShipStation Internal Notes field.

ShipStation will import notes provided by the customer when they made their purchase.

ShipStation will import the total order weight from the store.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order. These images will appear as thumbnails in your Order Details and can be included in email notifications and packing slips.

ShipStation will import item options (such as color or size) for each line item in the order. This data will appear in your Order Details and can be included in customer emails and packing slips.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

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