For any new ShipStation account, you'll find that there is already a store listed under your selling channels with a title of "Manual Orders." This store is a special ShipStation store type which is not linked to any selling channels, but allows you to create manual orders for processing through ShipStation. All orders that are created in ShipStation using the New Order button or through a CSV import will be associated with a ShipStation manual store.
You can edit the "Manual Orders" store to apply store-specific details like company branding, delayed notifications, and default e-mail and packing slip templates. You can also create additional ShipStation stores if you need to keep order data separated.
Creating new ShipStation stores
You can create as many of these stores as you like, and there are a few reasons that you'd want to create new or additional ShipStation Manual Stores:
- Organize your incoming manual orders from different sources for order processing and reporting
- Maintain separate brand identities and customer communication rules
- Start fresh with your ShipStation manual orders, by inactivating an existing store and starting a new one (This is great for testing new CSV order imports!)
Head to your Account Settings (the wrench icon in the upper right).
Next, select Selling Channels and then Store Setup from the sidebar on the left.
Then, click the Connect a Store or Marketplace button on the right side.
You'll see a list of available selling channels. Scroll through (or begin typing in "shipstation") to find and select the ShipStation branded selling channel.
From there, you can choose if and how you'd like ShipStation to automatically number orders from this store. After that, you'll be prompted to enter the standard store information.
That's it! You can use the New Order button (or import a CSV) to create orders in your new manual store.