Popular Support Articles
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- How do I import my orders via CSV?
- [Video Tutorial] How can I apply Shipping Services and Automation Rules to my orders?
- Order Automation Rules [Video Tutorial]
- Which of my order importing rules take priority (preset groups, product defaults, service mappings, and automation rules)?
- How do I manually create an order within ShipStation?
- How do I merge multiple orders?
- How do I connect my Shopify store to ShipStation?
- How do I connect my WooCommerce store to ShipStation?
- How do I connect my PrestaShop cart to ShipStation?
- How do I connect my marketplace's custom order statuses to ShipStation?
- Adding a new integration to ShipStation
- How do I connect my Amazon.com.uk Seller account to ShipStation?
Printing & ShipStation Connect
Couriers & Fulfillments
- How do I connect Royal Mail to ShipStation?
- How do I use Royal Mail within ShipStation?
- How do I create Royal Mail Sales Order Summary within ShipStation?
- How do I connect an active DHL Express account to ShipStation?
- How do I file a claim with DHL Express?
- How do I connect my Hermes account to ShipStation?
- How can I ship international orders with ShipStation?
- Where can I find the settings for my customs forms?
- Where can I find my customs forms?
- How can I automatically configure customs settings like Contents Type, Non-Delivery Option, Customs Declarations, and Signature?
- Can ShipStation automatically sign my customs forms?
- How do I auto-populate customs information for my products?
Dispatch Sheets & Other Documents
- How do I customize my e-mail templates?
- How do I upload a logo to my email and packing slip templates?
- How do I send a shipment notification e-mail to my customers?
- How can I assign e-mails and packing slips to specific stores/marketplaces?
- How do I customize my packing slips?
- How can I assign a specific e-mail template/packing slip to an order?
Products & Inventory
Account Management & Settings
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Quick Reference & FAQs