When you have a customer who orders from you on a regular basis, you may wish to create a manual order for them. Follow the steps below to complete this process in ShipStation.
1. Click Customers. Use the search field in the left-hand sidebar or browse through your customer records to locate that specific customer or company.
2. Check the box corresponding to their record and click New Manual Order once you have found the customer.
3. Fill out the order with line items and other order details.
4. Click one of three choices: Save Order, Save and Create Another, Save and Ship!.
After you've chosen one of the save options, any orders you created will be treated just like any other within ShipStation.