As long as you're logged into ShipStation, these five icons will always be located in the top right of the web application:
Here's a quick overview of what each of these icons does:
The label queue is a great place to check your most recently-generated single order labels and batches. Whether you're using Quickship or not, this is a great place to easily access and print labels from anywhere in the app.
Every time you log into ShipStation, you'll want to click this icon to get up-to-date order information from your selling channel(s) and bring new orders into ShipStation. Over time, ShipStation can learn about your update habits and update for you automatically. For more on the auto-update feature, check out this support article.
Add and configure print options, Ship From Locations, selling channels, shipping providers, users, and more. Achieve shipping nirvana by tailoring ShipStation to meet your business needs, and even using automation rules to streamline your fulfillment process.
Need help? This icon gives you easy access to our support center knowledge base, view your support case history, and open a new support case if needed. Silver level subscribers and higher will also have access to a Live Chat support option, active from 8am to 8pm Central time. And if you ever want to see what's been keeping our product team busy, check out our Release Notes for a history of our new features and improvements!
This icon gives you quick access to important user-specific settings, like the password and email address associated with your username. You can also log out via this menu. Sometimes you'll see an alert symbol laid over this icon, in which case you'll have an option to access "user alerts."