Account Management & Settings
Help articles about managing your ShipStation account preferences and settings within ShipStation.
- What can I do if I can't log in to ShipStation?
- Display Options Overview
- Using ShipStation Webhooks
- How do I change my billing information?
- How do I change my password for ShipStation?
- How do I delete a marketplace, channel, or store?
- How can I see a specific page when I log into ShipStation?
- What is Quickship?
- How do I enable or disable the Quickship option for my entire account?
- How do I prevent someone from using Quickship?
- How do I delay my shipment notifications?
- What is a Ship From Location?
- How do I change the "Shipping From" information?
- How do I remove certain Shipping Services from my ShipStation account?
- How can I add order information to my labels?
- How can I reinstate a cancelled ShipStation account?
- How do I automatically use tomorrow's Ship Date after a certain cutoff time?
- How do I add or edit a user?
- Why can't I delete an existing user?
- How can ShipStation increase brand recognition?
- Why am I logged out of my account if someone uses it in another location?
- How do I add my store's logo to my shipping labels?
- Can I use multiple accounts for the same carrier?
- Why is my phone number required for my Ship From Locations?
- What makes a "Primary" shipping account special?
- How do I promote one of my shipping accounts to be a Primary account?
- How do I set up a default return service?
- Where do the Label Messages appear on my UPS labels?
- How can I control label position for integrated labels?
- Does ShipStation have any hotkeys or keyboard shortcuts?