How do I verify and correct addresses in ShipStation?

ShipStation verifies and corrects international addresses. Orders being delivered to the US use, and all other options use Melissa Database. Shipments being shipped to the following countries can be verified and corrected:

  • Australia
  • Canada
  • France
  • Germany
  • Great Britain
  • Israel
  • Italy
  • Norway
  • Spain
  • Sweden
  • United States

While the address verification will always run on orders being shipped to the above countries, you can opt out and in of having any invalid address corrected.

This is a store-level setting that can be disabled and re-enabled by following the steps below. 

Head to your Account Settings (the gear icon in the upper right).

Next, select Selling Channels and then Store Setup from the sidebar on the left.

On each store(s) that you wish to disable this setting for, click Edit

To disable/enable the feature, locate these checkbox on the page that appears.


Click Save Changes and you'll be done!

Now, when an address comes in and is verified and/or corrected, the globe icon beside the recipient name will turn green. 



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