How do I verify and correct international addresses in ShipStation?

In addition to verifying and correcting your domestic shipments' ship to addresses, ShipStation also verifies and corrects international addresses. Shipments being shipped to the following countries can be verified and corrected:

  • Australia
  • Canada
  • France
  • Germany
  • Great Britain
  • Israel
  • Italy
  • Norway
  • Spain
  • Sweden
  • United States

While the address verification will always run on orders being shipped to the above countries, you can opt out of having any invalid address corrected by deselecting the checkbox: 

Automatically standardize and correct supported International addresses when verified?

This is a store-level setting that can be disabled and re-enabled by following the steps below. 

Head to your Account Settings (the gear icon in the upper right).

Next, select Selling Channels and then Store Setup from the sidebar on the left.

On each store(s) that you wish to disable this setting for, click Edit

To disable/enable this feature, locate this checkbox on the page that appears.

Click Save Changes and you'll be done!

Now, when an address comes in and is verified and/or corrected, the globe icon beside the recipient name will turn green. 


Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request