This article explains how Amazon Seller-Fulfilled Prime orders work in ShipStation. Below, we will discuss ...
- Once Amazon Shipping is enabled by ShipStation
- Assigning an Amazon Shipping Service to an Order
- Things to be aware of with Amazon Shipping carriers
Amazon's Seller-Fulfilled Prime orders can be fulfilled through ShipStation using our premium integration with Amazon Shipping. To fulfill these shipments through ShipStation, reach out to our support team. Once we determine if you are a good fit for this option, we can enable it to work through ShipStation.
- Amazon Shipping is currently available only to U.S. ShipStation accounts.
- Only Seller-Fulfilled Prime orders imported from a directly connected Amazon or ChannelAdvisor selling channel can ship using Amazons Shipping services.
- Amazon requires you to accept special Terms & Conditions before creating Amazon Shipping labels.
- Amazon Buy Shipping will only function for a single Amazon store in ShipStation. If multiple Amazon stores are connected to a ShipStation account, the Amazon Buy Shipping feature will only function for the most recently connected Amazon store.
- Amazon expects each shipment of Prime orders to include the same products that were included when checkout was completed on Amazon. Amazon Prime orders should never be combined or split.
Once Amazon Shipping is enabled by ShipStation
You will be able to select any available Amazon Shipping services for your Seller-Fulfilled Prime orders right away. There is no additional setup to do within ShipStation. We handle that for you!
ShipStation will automatically add an Amazon Prime Order tag to orders that qualify for Amazon Shipping. You can filter these orders using the tag filter option to easily identify which orders to send using Amazon Shipping services. Read What are order tags? How are they useful? to learn more.
Assigning an Amazon Shipping Service to an Order
Select a shipping service from your available Amazon Shipping options listed in the Service drop-down menu for an order.
Once you receive a rate for your shipment, you can click Create Label!
TIP: Use Amazon Prime Order tags as criteria in an Automation Rule to automatically apply an Amazon Shipping service to Prime orders!
Things to be aware of with Amazon Shipping carriers
- To access your negotiated rates with UPS, connect your UPS account to Amazon Seller Central. If currently logged in to your Seller Central, head here for more information on connecting your carriers.
- If Amazon determines the selected service will not guarantee the shipment's arrival in the required time frame, Amazon will return an alert and prevent you from creating the label for that order. In these cases, you will need to select a faster service.
- Adding Amazon Shipping to your ShipStation account does not cost anything; however, ShipStation will charge a $0.20 fee for each Amazon Shipping label created within ShipStation. This is billed on a monthly invoice.
- End-of-Day forms (aka: shipping manifests) are not currently supported in ShipStation for shipments created with Amazon Shipping services. These shipments will display in Shipments > End of Day, but cannot be closed or printed.
- Amazon does not allow multi-package shipments via third-party apps (like ShipStation). Any multi-package shipments will need to ship directly through Amazon Seller Central. (This applies to Prime and Non-Prime orders.)
- Changing the order's Ship-To address in ShipStation will have no effect on the shipping label created by Amazon. When creating a label with Amazon Shipping, Amazon will use the Ship-To address they have on file for the order.