Thanks for signing up for ShipStation! If you're just getting started or are curious about getting started with us, let's go over the key things that ShipStation offers. ShipStation is an order management software that allows you to import orders from a large variety of selling channels and organize and print their shipping labels using your courier accounts. We help organize and streamline your workflow. We're all about efficiently getting your parcels (we call them packages in ShipStation) out the door!
Connect Your Stores
ShipStation acts as a hub for all your different stores' orders. If you're new to ShipStation, head to the Welcome tab and click Connect a channel.
The available stores to connect with will appear. Choose the one(s) that you need to connect and follow the steps in the connection modal.
Similarly, you can follow the steps outlined in this article to add a selling channel.
Fill in the required information for each store's setup process and your orders will begin importing once a store refresh is completed!
*Important side note about your selling channel connection, if you are using Magento and your default weight unit is in Kilograms, and not Grams, reach out to ShipStation support and we can get you set up!
Creating labels is at the center of ShipStation's functionality. To do this, you'll need to have your courier accounts connected. Once your orders import into ShipStation, you'll want to connect a carrier or fulfillment provider.
On the Welcome tab, click Set up a carrier.
On the page that appears, select the courier accounts you need to connect and enter in the required information for each. Also, keep in mind, we're hard at work adding as many new courier integrations as we possibly can!
Currently, the couriers we integrate with are:
as well as fulfillment providers:
Create your Ship From Location
A Ship From Location is required to to get a shipping rate. This Ship From Location's address will also display as the return to address on a label. So, this will come into play even if you are bringing your packages to a carrier drop-off point.
For more information on what to do after you set up your shipping, check out this support article.
RETURN LABELS: In addition to printing outgoing labels, it is also possible to create return labels within ShipStation. Currently, this is a feature only supported by UPS.
MOBILE APP: ShipStation Mobile is a great feature that allows you to access ShipStation's core features from your mobile phone, regardless of if it is running iOS or Android.
RATE CALCULATOR: ShipStation's rate calculator allows you to view all available rates for each service.