ShipStation's Scan to Print feature optimizes scan-based workflows by reducing the number of mouse clicks to get the weight, rate, and label for a shipment.
If you pick, pack, and then assign shipping parameters to your orders, Scan to Print allows you to weigh packages and print labels in quick succession!
This short video gives all the instructions you need to use the Scan to Print feature. Step-by-step instructions are included below:
To get started, you'll need:
- ShipStation Connect, installed and signed in (for Mac or Windows)
- A printer connected to the printer workstation
- A barcode scanner (recommended)
- Printed packing slips containing a scan-to-view barcode (order number barcodes not yet supported)
- A USB scale or preconfigured order weights
- If using USPS or ShipStation Carrier Services, auto-funding MUST be enabled.
Protip: Make your workflow even more efficient with our available keyboard commands.
Setting Up Scan to Print
To set up Scan to Print:
- Go to the Orders page.
- Click Other Actions then Scan to Print.
The Scan to Print toolbar will appear. If ShipStation Connect is active, a green checkmark will appear next to SS Connect.
Select your desired printer from the Printer drop-down menu (required) and your scale from the Scale drop-down menu (optional). ShipStation will automatically save your selections for next time.
Using Scan to Print
Open the Scan to Print window and scan a packing slip barcode to pull up its order details.
NOTE: If Use Scale is toggled on, ShipStation will read the weight from the scale and apply it to the order before you print the label. If your orders already have their weights configured, either toggle this option off or disconnect the scale from the workstation.
Press the P key or scan the Purchase and Print Label barcode to create & print the label automatically. The label will print from your selected printer and will also be added to your label queue.
The Scan Barcode screen will reappear so you can move on to the next order or exit.
When you're finished, exit by hitting ESC on your keyboard or by clicking the X on the right of the Scan to Print toolbar.
Here's Scan to Print in action:
- Before using Scan to Print, make sure your orders have:
- A Ship From Location
- Shipping Service
- Package Type
If any of these fields are missing or invalid, click View Order Details or Edit Order to edit them.
- If you prefer to enter your order numbers manually instead of using a barcode scanner, enter the order number into the Seach field.
- If using a barcode scanner to trigger actions, click Print Barcode Sheet (or download them here).
On this sheet, you'll see a barcode to purchase and print a label.
- If the order weight is 0 but the service/package combination allows it (e.g. flat rate), the rate will be displayed in orange.
- If you scan the packing slip for an order that has already had a label generated, you can print the existing label by pressing P or scanning the Purchase and Print Label barcode.
- If not logged into ShipStation Connect before entering Scan to Print mode, you'll see this "SS Connect Missing" message:
- If the carrier returns an error (e.g., "the shipment weight is too heavy for a First Class service"), you'll need to edit the order details and re-enter Scan to Print mode.
- Currently, Scan To Print requires a rate for it to generate a label, thus carriers that don't return rates will not work with Scan to Print.
- Most general purpose barcode scanners will work, be it USB or Bluetooth. Models we've tested that work well include the Zebra Symbol LS2208 and the Motorola LI4278.
- USB scales that don’t fall asleep are ideal, as ShipStation Connect is unable to wake up devices that have turned themselves off due to inactivity.