Shopify: Instant Order Import

To help streamline the order fulfillment process for your Shopify orders, ShipStation has an option in Store Settings to import your orders automatically. Instantly importing orders saves you time and effort, thus reducing the risk of errors and delays in the fulfillment process.

When you enable the Automatic Import setting for Shopify, ShipStation imports new Shopify orders as soon as Shopify indicates they are ready to ship. This helps ensure you always work with the most recent orders in ShipStation.

Enable Shopify's Automatic Import in Store Settings

To enable Automatic Import for Shopify:

  1. Select the Automatic Imports option in the General tab.

    Store settings page: General tab. Option to periodically update stores while you are away outlined.
  2. Click Save Changes.

For Shopify orders, when this setting is enabled, you will see a notification in your Orders tab when new orders have been imported. For the new orders to appear in your Orders grid, click the notification and ShipStation will reload the grid, making the new orders visible.


If you do not wish to import ready-to-ship orders from Shopify instantly, you can change the order import frequency in Store Settings. Select Manual Import to import orders only when you click the store refresh icon.