ShipStation supports DHL Global Mail domestic and international services differently. If you'd like to use DHL Global Mail to ship domestically, you must contact Endicia at 800-576-3279 to link your DHL Global Mail account to your Endicia account.
If you don't yet have a DHL Global Mail account, fill out this form to get started on opening an account and adding it to ShipStation.
For information on how to ship via DHL Global Mail internationally, see this article.
After you have contacted Endicia and connected your DHL Global Mail account, log into ShipStation. (If you don't currently have Endicia connected to ShipStation, reach out to us so we can help enable domestic DHL Global Mail through Endicia in your ShipStation account.)
Head to your Account Settings (the gear icon in the upper right).
Next, select Shipping and then Carriers & Fulfillment from the sidebar on the left.
Then, click on the Edit link for your Endicia account. You'll see a window like the one below:
Once there, check the box next to Enable support for domestic consolidation services such as DHL eCommerce and OSM.
Click Confirm, and that's it! You've now enabled support for DHL Global Mail via your Endicia account.
To use DHL Global Mail on domestic packages, scroll through your "Service" options and select a DHL Global Mail service grouped under Endicia (or USPS).