It's easy to enable FedEx Smart Post services within ShipStation. Just make sure that you have your FedEx account set up within ShipStation, and that you know your FedEx hub city. If you do not know your hub, you can get it from your FedEx account representative.
1. Head to your Account Settings (the wrench icon in the upper right).
2. Next, select Shipping and then Carriers & Fulfillment from the sidebar on the left.
3. Then, click on the Edit link associated with your FedEx integration. Once you do that, you'll see a dialog box with a section like the one below:
4. Check the box that corresponds to "Enable SmartPost" and then select your Hub and SmartPost Endorsement from the drop-down menus.
5. Remember to Confirm your changes, then you're all set! Now you'll have your SmartPost rates show up when getting quotes for FedEx.
Here are a few things to keep in mind with FedEx SmartPost:
- When choosing SmartPost as your shipping option, keep in mind the return address that will print on the label will be the address attached to your SmartPost account, instead of the ship from address selected in ShipStation.
- SmartPost supports ShipStation's Get Rate feature, but not ShipStation's Calculator feature due to FedEx API limitations.
- FedEx SmartPost supports one label message for Label Message 1 that will appear as a barcode on the label.
- FedEx SmartPost supports return labels!
- Any package over 13 oz. must use SmartPost Parcel Select.
- The SmartPost SCAN form is submitted electronically, so you will not get an actual physical form.
- Additionally, the SCAN form only includes labels that have the same ship date as the form's creation date. Meaning, if you create the form on January 13, only shipments with January 13 as their ship date will be included.