Introduction: For certain marketplaces, ShipStation can resend the confirmation email when you ship an order in the app. If you use the email templates (or your own customized one if you're on a Silver plan or higher), this option will resend the email from ShipStation.
To resend the confirmation email for a shipment (or multiple shipments), follow the steps below:
1. Go to the Shipments page.
2. Find and select the orders for which you want to resend the confirmation email.
3. Once you've selected the orders, click the Resend Confirmation(s) button.
A small window will display confirming your choice, and then the e-mails will be sent.