How do I merge multiple orders?

If you would like to merge two or more orders into one order, select the desired orders on the Orders tab that you would like to merge. Then, click Other Actions followed by Combine Orders...

Drag the order(s) that you want combined into the surviving order...

That's it! Now these orders will act like one order on the Orders tab. We will still send back tracking information and status updates back to your marketplaces for both orders.


PLEASE NOTE:  While you can combine orders for any marketplace in ShipStation, not all selling channels support the shipment update that we send over after an order has been combined.  At this time, orders combined in ShipStation for OpenSky, SellerActive, or TradeGecko do not successfully transmit shipment notifications back to these selling channels. In these instances, manually update the selling channel with your shipment information.

Was this article helpful?
1 out of 1 found this helpful
Have more questions? Submit a request