How can I control label position for integrated labels?

If you are using integrated labels via the 8.5" x 11" label with packing slip format (pictured below), you can reach out to our support team to enable a setting that always prints labels at the top of the page.

By default, ShipStation prints the label on the top portion of the document. However, if you are shipping multiple packages for a single order, all of the labels associated with the order will print first, regardless of which side of the paper they are printing. For example:

Once enabled, ShipStation will always print your label on the top portion of the page and the packing slip on the bottom:

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