How do I install ShipStation Connect on Windows?

We developed ShipStation Connect to bridge our web-based application to your printers or scales. If you're running a recent version of Windows (only compatible with Windows 7 or higher), you'll be able to install and run the ShipStation Connect application (Mac users, click here). The application is free! Simply follow the instructions below to get started.

Head to your Account Settings (the gear icon in the upper right).

Next, select Printing and then ShipStation Connect from the sidebar on the left.

Since you're installing ShipStation Connect for the first time, you shouldn't see a list of available devices just yet. Click the Install ShipStation Connect for Windows button to begin downloading the installation file.

Allow the download, and Run the file when it finishes. Be sure to Install the application when you see a window like the one below:

This will begin a download that may take a few minutes, depending on your Internet speed. When the download is complete, you'll be prompted to enter the same username and password that you use to log into ShipStation.

Please note that this process will register this workstation's devices to your ShipStation account, and that connected devices can only be managed by the username that registered the workstation (or other account administrators). When you're ready, click the Register This Computer button!

Once your workstation is registered, click the Go to ShipStation button to return to the ShipStation Connect section of your Account Settings.

Now, you should see a list of available printers and input devices installed to the workstation. From here, you can disable unwanted devices, so that you don't have to see them elsewhere in ShipStation. And if you'd like other users on your ShipStation account to access your workstation's devices, you can check boxes to enable that, too!

Any enabled printer will show up as an available option whenever you print or adjust your default "Print to" settings. Enabled scales will be available wherever you see a scale button in the ShipStation application!


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