These instructions apply to our Mac users who need help with the installation and setup of their Zebra thermal printer (such as the Zebra GC420d) in order to print from ShipStation.
If you're installing the printer on your Windows system, please read this article.
Setting up a USB 4" x 6" Zebra label printer on your Mac can be done in just a few steps.
- Connect the Zebra printer to your Mac via USB
- Add the Zebra to your Printers & Scanners System Preferences
- Configure your printer defaults in CUPS
Once you've connected your Zebra printer to your Mac through USB, you'll be able to add it right away to your Printers & Scanners System Preferences.
Add the Zebra to the Printers & Scanners System Preferences
Here's a short GIF illustrating how to add the Zebra GC420d. The individual steps for this process are listed just below.
Head to System Preferences under the Apple Menu () in the top left corner of your computer screen.
Then click the Printers & Scanners icon.
Next, click the + button under the Printers window. From the dropdown, click Add Printer or Scanner...
On the page that appears, select the printer you wish to add.
From the Use: dropdown, click Select Software...
In the Printer Software popup, select Zebra EPL Label Printer. Then click Ok.
Once you click Add, the printer will be saved!
Configure your printer defaults in CUPS
CUPS is the term used for the printer configuration settings on a Mac.
In CUPS you will set your default media size and type, so the labels print the correct size and with the best quality.
This process has several steps, so please follow the instructions in this article to configure your DYMO to print shipping labels.
Once you've completed the steps in CUPS, you are finished installing your Zebra printer!
If you plan to print using ShipStation Connect, please go to this article for instructions on installing ShipStation Connect on a Mac.
NOTE: The Zebra ZP505 model requires the EPL2 driver, which can be selected when modifying the printer in CUPS. If the EPL2 driver is not the selected driver, the 505 will print blank labels.