Can I print a label with foreign characters on it?

Most US-based carriers, including USPS, Fedex and UPS, require that the full address, including full country name, appear in English. However, they will usually allow you to use a foreign language address in the address section if the names of the city, province, and country are also displayed in English.

However, some international characters, such as Japanese and Chinese characters, are not available to be printed on the shipping labels at all.

In such cases, one option would be to translate the address into English (by either e-mailing the customer to using a program such as Google maps), adjust the order in ShipStation, then copy and paste the address that has foreign characters into a program like Notepad. At that point the address with the foreign characters can be printed separately and taped to the package in addition to the translated shipping label. This is usually the best way to ensure that the address is both legible within the US as well as in the destination country.

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