Shopify is a popular hosted shopping cart system that provides their users with all the tools needed to sell online. ShipStation's integration with Shopify allows you to quickly bring in your orders and generate shipping labels. We can also connect with Shopify to display inventory stock levels from Shopify.
This article covers the following topics:
Looking for a Shopify expert to help you set up your Shopify store? Check out our Partner Directory to find one near you!
Connect your Shopify store
To connect your Shopify store to your ShipStation account, follow the steps below:
1. Go to your Shopify store and log in. Once you've done that, copy the first part of the URL of your dashboard (Include everything from "https://" up to but not including "/admin".)
2. Log into ShipStation to start the connection from ShipStation's side.
3. Go to your Account Settings (the wrench icon in the upper right).
4. Select Selling Channels and then Store Setup from the left-hand sidebar.
5. Click on the Connect a Store or Marketplace button.
6. Paste in your Shopify domain that you copied previously from Shopify (in Step 1), and click Test Connection.
Once you do that, you'll be redirected to your Shopify site. You still should be logged in from step #1, but if you're not, go ahead and log in now.
7. Once the app installs (which should take only a few minutes at most), you'll be redirected back to your ShipStation account, to set up your Store information, Customer Communication preferences, product handling, and service mappings. If you were already logged in, you'll go directly here after hitting Finish!
8. Click Save Changes and your orders will begin to import!
Link Shopify location as an inventory source
If you use Shopify's inventory management features, you should also link your Shopify store as the inventory source for the Ship From Location you'll be using in ShipStation. Linking the Shopify store to the Ship From Locations will enable ShipStation to display Shopify's inventory stock counts in the order details window. Check out our article What is an Inventory Source? for a step-by-step guide on how to set the inventory source for a Ship From Location.
NOTE: When using this feature, ShipStation will contact Shopify's API to get the inventory stock count information, and display it for you in the order details window. All inventory management will still be handled within Shopify. Using this feature will have no effect on the stock counts found in ShipStation's native inventory feature.
Shopify order statuses in ShipStation
When importing Shopify orders into ShipStation, ShipStation will translate the Shopify order statuses as follows:
|Unfulfilled, Partially Fulfilled||Awaiting Shipment|
*Authorized can be treated as an Awaiting Payment status if requested. Please open a support case or Chat with our support team to make the necessary adjustments.
If an order in one of the above statuses is not importing into ShipStation, please see Why are some of my Shopify orders/products not importing?, an article that covers common reasons a Shopify order may not be visible in ShipStation.