In order to import the Distribution Centers (DC) for your ChannelAdvisor orders, you only need to create a tag in ShipStation for the same value as your ChannelAdvisor DC code.
For example, if you have a distribution center in ChannelAdvisor titled "Dallas", add a tag in ShipStation and title it "Dallas".
After you've added a tag in ShipStation for each of your distribution centers, ShipStation will automatically assign the appropriate distribution-center tag.
NOTE: By default, ShipStation will only import orders if all the products have the same distribution center. This built-in feature prevents duplicate shipments that could be caused by ChannelAdvisor's Fulfillment by Amazon (FBA) integration, or shipments created by other third-party fulfillment houses.
If you need to import all orders, even those that belong to multiple distribution centers, please initiate a chat or open a case with our ShipStation support team. We can help you to adjust the store's settings, allowing you to import all orders.
When the Channel Advisor store is set to import all orders, any order containing items from more than one distribution center will include their respective distribution-center tags.
You can then split the order if it must ship from separate locations.
Please read How do I create an order tag? if you've never created a tag before.
For more information, please see our How do I split an order? article.