How do I add Scout topShelf to ShipStation?

Since there are two ways to connect Scout topShelf to ShipStation, it's best to choose the method that best meets your needs! Here's a breakdown of the differences between the two: 
 

"Shipping" Integration


This is the original topShelf/ShipStation integration, where topShelf is set up as a "Selling Channel" in ShipStation. Orders import from topShelf into ShipStation, and are then managed in ShipStation.

Here are the main features of this "Shipping" integration:

  • Orders originate in topShelf and are only sent to ShipStation once the order has been picked in topShelf.
  • Tracking information is sent back to topShelf once the order has shipped within ShipStation.

For more information on how this integration works, please check out this topShelf video



"Pick Pack" Integration



This is a more recent integration that was developed by Scout. In this integration, order information is 'pulled' from ShipStation into topShelf. Be sure to generate your ShipStation API access keys, if you've never generated them before.

 

Here are the main features of this "Pick Pack" integration:

  • Orders originate in ShipStation and are then populated into topShelf.
  • Utilizes the 'Custom Field #3' field in ShipStation to indicate the status of the order.
  • Multi Warehouse compatibility. If an order in ShipStation is set to be fulfilled from a specific 'Warehouse location,' that information passes into topShelf

For more information on how this integration works, please check out this topShelf video

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