In addition to importing orders from connected selling channels and CSV files, you can also manually enter orders into ShipStation. Just use the New Order feature.
From the Orders tab, simply click on the New Order button.
A window will pop up to create your manual order.
Fill in all necessary information for the order, and click Save Order or Save and Create Another.
Customer names will also auto-populate in the Recipient field if Customer records already exist in ShipStation for that name. This feature requires a minimum of three letters typed into the Recipient field.
With that, you’ve created a new order and can now create a label without having to import one from one of your stores!
There are a few things on the order that cannot be changed after creating it, so if they are important for your order, be sure to include them when you’re creating the order.
- Be sure the order is in the correct manual store... ShipStation cannot move the order to another store after order creation.
- Add the Order Total if the total cost is something you need.
- Be sure to add items, particularly if this is an international shipment, so ShipStation can populate the customs declaration.
Alternately, if the recipient already exists in your ShipStation account (under the Customers tab), you can also create an order directly for that customer, and skip the above step of entering the recipient name and address. See How can I create a manual order for a specific customer!