When shipping carrier-insured packages with UPS that are valued greater than or equal to $1,000, you will also need to print a High-Value Report. This document serves as proof that UPS has picked up your high-value shipment. Two copies of this receipt must be printed along with your label(s).
Provide one copy to UPS and ensure the other copy is signed by the UPS Driver or a UPS Customer Center representative and returned to you. The signed copy of this receipt is your proof that UPS has accepted the package(s), and this report will be required to submit a claim should anything happen.
To print a High-Value Report for a shipment, navigate to the Shipments tab. Here you will see a small PDF icon in the Forms column next to the order:
Click on the PDF icon and select an option to view and print your High-Value Report.
The High-Value Report will look something like this:
Things to note:
- If you create a multi-package shipment for an order, High-Value Reports will only be generated for the individual packages that have a declared value of $1000 or more.
- If the shipment is international, the High-Value Report will be included with any customs forms or commercial invoices the carrier sends to ShipStation. They will likely appear and print after any commercial invoices included in the forms PDF.