How do I reset my Endicia account's passphrase?

If your Endicia account gets locked and needs an account passphrase reset, it's easy to get this resolved. 

First, you'll need to contact Endicia (1-800-576-3279) and get a new, temporary, passphrase or use the Forgot Pass Phrase form on their website.

Once you've done that, follow the instructions below:
1.    Go to Settings, and then Carriers & Fulfillment.
2.    Click Settings for Endicia.

3.    Select Change Your Endicia Passphrase.

4.    Enter the temporary passphrase you received in "Current Passphrase".
5.    Now, enter a new passphrase in the appropriate boxes, and click Yes, Please Proceed.

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