How do I reset my Endicia account's passphrase?

If your Endicia account gets locked and needs an account passphrase reset, it's easy to get this resolved. 

First, you'll need to contact Endicia (1-800-576-3279) and get a new, temporary, passphrase or use the Forgot Pass Phrase form on their website.

Once you've done that, follow the instructions below:
1.    Go to Settings, and then Carriers & Fulfillment.
2.    Click Settings for Endicia.



3.    Select Change Your Endicia Passphrase.

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4.    Enter the current passphrase Endicia gave you in Current Passphrase.
5.    Now, enter and re-enter a new passphrase in the appropriate boxes, and click Confirm.

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