While we recommend that whenever you login to ShipStation, you manually update your stores to make sure that you have the most recent information, you can automate the majority of this process so that it happens "behind the scenes." While this won't import any time an order is placed, it will periodically perform an order refresh. But, using the “Update all Stores” button is still recommended to make sure you’re up to date before processing orders.
Follow these steps to enable automatic store updating:
Head to your Account Settings (the gear icon in the upper right).
Next, select Selling Channels and then Store Setup from the sidebar on the left.
Here, select Edit for whichever store(s) that you'd like to have update automatically, and then check the box next to "Allow this store to "auto-update" periodically?"
Once you click Save Changes, the store will update on a regular basis. Again, before you process orders, we do recommend that you manually update your stores/marketplaces to make sure that you are working with the most recent order data.