How is the "Age" calculated on the Orders page?

ShipStation's Age column comes in handy when sorting your Awaiting Shipment orders for fulfillment. You can sort by ascending order to display the newest orders first (pictured below), or descending value to view the oldest orders first.


The order age represents a different value depending on the status of the order.

If your orders are in Awaiting Shipment, then the order age is the difference between the Paid Date and Time and the Current Date and Time. For example, if the paid date is 9/16/2013 10 PM, and the current time is 9/17/2013 10 AM, then the Order Age is 12hr.

For marketplaces (including your ShipStation manual orders) that don't provide a time of payment, we cannot accurately display the order age. For example, if you specify that an order is paid today and there is no time component, the paid date is interpreted as the start of the day (midnight).

Once an order is Shipped the order age is a static value based on the difference between the Ship Date and Time and Date Paid and Time. For example, if an order imported with a paid date of 9/17/2013 10 AM and it was shipped on 9/17/2013 at 12 PM, the order age would be 2hr.

You can add or remove this column by clicking on the Columns dropdown on the Orders page in the top right side.

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