Which fields are searchable?

Simply type keywords into the Quick Search field in the top left to trigger a search on multiple fields across different sections of the current tab.

Here's how Quick Search works on the different tabs:

Orders tab

Quick Search is a "Starts with ..."-style search on the Orders tab. We take the order information below and break it all down into searchable chunks. (Note: If you want to do a "Contains"-style search or search on specific criteria, then our Advanced Search may be a better fit!)

  • Order Number
  • Buyer Name
  • Recipient Name
  • Company Name
  • Buyer Email Address
  • Username (the User's ID from a store or marketplace)
  • Recipient City
  • Recipient State
  • Recipient Address Line 1
  • Item Name
  • Item SKU
  • Tracking Number

For example, if you get an order from "Ronald McDonald", we'll break that name down into "Ronald" and "McDonald." You'd be able to search for this order using "Ronald McDonald", "Ron", "McDonald", etc. However, you wouldn't find this order by searching for "Donald" because the "McDonald" chunk starts with "Mc", not "Donald".

We'll do the same thing for order numbers separated by dashes. The order number "121-657485676-89705" gets broken down into "121", "657485676", and "89705". You'd be able to find this order by typing in the whole order number, a chunk, or the beginning of any chunk. But, you won't be able to Quick Search for the last few digits of an order number, so use Advanced Search instead!

Shipments tab

Quick Search is a "Starts with ..."-style search on the Shipments tab. We take the shipment information below and break it down into searchable chunks. (Note: If you want to do a "Contains"-style search or search on specific criteria like RMA number, then our Advanced Search may be a better fit!)

  • Order Number
  • Buyer Name
  • Recipient Name
  • Company Name
  • Buyer Email Address
  • Username (the User's ID from a store or marketplace)
  • Recipient City
  • Recipient State
  • Recipient Address Line 1
  • Item Name
  • Item SKU
  • Tracking Number
  • Order Number
  • Tracking Number
  • Batch Number

The same examples from the Orders tab apply to this tab. You'll be able to find records by searching for the full term, a chunk, or the start of any chunk.

Products tab

Quick Search on the Products tab is a "Contains"-style search.

  • Name
  • SKU
  • Warehouse location


Customers tab

Quick Search on the Customers tab is a "Contains"-style search.

  • Name
  • Username
  • Company
  • Email
  • City
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