ShipStation is compatible with almost any USB scale that is HID Compliant and is directly connected to a workstation. Make sure you have ShipStation Connect installed (available for both Windows and Mac) so that your scale can communicate with the ShipStation application. Through ShipStation Connect, scales can even be shared with other users on your account!
We recommend the following models:
- Stamps.com 5 lb. Capacity Scale
- Stamps.com 35 lb. Capacity Scale
- Stamps.com 70 lb. Capacity Scale
- DYMO Postal Scale M10
Please contact support if you're not sure about a specific brand and/or model. Be sure to include information about your Operating System version number and your browser version number. We can help you determine whether or not it should work with ShipStation!