Although we can submit customs forms (a.k.a. Commercial Invoices) for you electronically for UPS, DHL Express, and FedEx, you may wish to view them later on.
Any forms generated for an international shipment are available to view and print by clicking on the icons in the Forms column of your Shipments screen.
(If you don't see the Forms column, adjust your columns using the menu to the top right of the Shipments grid. Then, simply drag the Forms column to a convenient location).
A few things to note
- For USPS, the customs information is printed directly on the label, and no additional forms are necessary.
- USPS does require any US territory (Puerto Rico, Guam, etc.) or military address to include customs forms, even though these are technically domestic orders. Luckily, ShipStation generates both an international label and customs forms for shipments going to these types of addresses.
- If no form icon appears in the forms column, then no form is required by the carrier for that shipment. Non-required forms, like NAFTA forms, must be created outside of ShipStation at this time.
- For UPS shipments that include carrier insurance and are valued at $1000 or more, a High-Value Report will be included in the forms PDF.