When connecting your PayPal account to ShipStation, you'll need to first grant API access in your PayPal account, then log into ShipStation to connect the store.
This process is divided into two procedures:
- Grant API Access in PayPal
- Connect store to ShipStation
Important:Please note that you must have a PayPal Business Account to use this integration.
If you are using the classic version of PayPal, please click here to jump down to those instructions.
Grant API Access in PayPal
Go to PayPal and log in, then take the following actions:
1. Select Profile in the top menu bar and choose Profile and Settings.
2. Select My Selling Tools.
3. Click Update next to API Access.
4. Click Grant API permission in the Pre-built payment solution section. If you do not see the Grant API permission option, you may need to first click through an option to "Set up PayPal API Credentials and permissions." Once you click through this option, you can then proceed with the next steps.
5. Enter the following name into the "Third Party Permission Username" box:
6. Click Lookup.
7. Check the following options and then press Add:
- Obtain information about a single transaction
- Search your transactions for items that match specific criteria and display the results
The process to grant a third party app permissions to PayPal is also documented by PayPal on their help center in this article.
Connect PayPal to ShipStation
Log into ShipStation and take the following steps:
1. Go to your Account Settings (the wrench icon in the upper right).
2. Select Selling Channels and then Store Setup from the left-hand sidebar.
3. Click + Connect a Store or Marketplace.
4. Search for the PayPal logo and select it.
5. Enter the email address you use for your PayPal account and test the connection.
6. If successful, click Next to continue setting up your store and determine how your orders are identified, which orders import, your company/product information, etc.
7. Click Connect once you have finished making your selections.
To find out about the PayPal integration invoice limitations, read Why are my PayPal orders missing item information?
1. Select Profile in the top bar and choose Profile and Settings.
2. Click on Request API Credentails.
3. Click here to read the instructions above about connecting within ShipStation.