ShipStation provides the option to add up to three 26-character messages to your labels. These Label Messages can be configured in your Settings > Printing > Printing Setup screen. ShipStation also provides a set of standard field replacements so you can have order specific information printed on each label.
Here's an example USPS label with an order number and additional text:
Keep in mind, different carriers will print label messages according to their own proprietary format.
To configure your label messages, do the following:
Head to your Account Settings (the gear icon in the upper right).
Next, select Printing and then Printing Setup from the sidebar on the left.
Once there, click on the Document Options for Labels.
Look for the Label Messages section, like you see in the picture below.
The following information can be added to your label messages:
- Order #
- Store Company Name
- Ship Date
- Order Date
- Sku #1
- Sku #2
- Sku #3
- Product #1
- Product #2
- Product #3
- Notes from Buyer
- Custom Field #1
- Custom Field #2
- Custom Field #3
- Fill Sku #1
- Fill Sku #2
- Fill Sku #3
- Warehouse Loc #1
- Warehouse Loc #2
- Warehouse Loc #3
If you wish to put static, custom text on every shipping label (meaning that it won't change per label), you can simply write in whatever you wish, and it will display on your labels. Also, if you wish to add multiple field replacements to a single line, just type the additional field replacement between two square brackets, like this:
When you've finished customizing your labels, make sure to click the Save Changes button.
Things to note
- Field replacements with #1, #2, and #3 refer to item-level field replacements and will show only up to the first three items on the order's items.
- Label messages are global, meaning ShipStation will print label messages on all labels that support them. They cannot be customized per store or per carrier.
- Some carriers and services do not support printing custom label messages on their labels, including (but not limited to): UPS Mail Innovations, FedEx SmartPost, USPS First Class Letter and UPS international.