Why am I receiving a "Rate ToState and Destination Address State field must match" error?

While creating a shipping USPS label, you may encounter the error below:

Rate ToState and Destination Address State field must match

When you see this error, it means that one of the addresses involved does not have a correctly formatted State field. The USPS requires a two-letter state code, and both of those letters must be capitalized. If you are creating a shipping label to one of your customers, make sure that their State field follows that two-letter, capitalized format.

If you are getting this error while trying to create a return label, the State field in your return address information for your selected Ship From Location does not meet the USPS two-letter, capitalized format.

Once you've made and saved any changes, you should be able to create your label with no issue!

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