At this time, if you are shipping from separate origin countries, such as United States and Canada, you must open a new ShipStation account -- one for US, and one for CA.
To connect your Solutions for Small Business Account (Venture One) account to ShipStation, simply follow the steps below. (To add your Canada Post Commercial Account, follow these instructions instead.)
Head to your Account Settings (the gear icon in the upper right).
Next, select Shipping and then Carriers & Fulfillment from the sidebar on the left.
Click on Add a Provider Account.
Select Canada Post, then click Confirm.
From there, make sure the Solutions for Small Business Account (Venture One) option is checked, click Finish, then log into your Canada Post account to continue the setup process. Please note that it may take a moment for the Canada Post login page to appear.
Once you log into Canada Post, you should see a screen that displays the methods of payment on your account:
Please select the Use Saved Credit Card option and Continue with the setup process.
You will also need to agree to the Terms and Conditions by clicking Agree and Continue.
Once you've configured your account, click the Edit link next Canada Post to review your account's Payment Method configuration.
Here are a few things to keep in mind when using a Canada Post Solutions for Small Business Account (Venture One) Account:
- Since Solutions for Small Business Account (Venture One) labels are paid for through your connected credit card immediately after they are generated, you do not need to manifest your orders.
- Return labels are not supported for any shipments made using a Small Business account in ShipStation.