How do I Re-Authorize My Sears Store Connection in ShipStation?

Sears has updated their API Authentication to create a more secure connection and will require you to re-authenticate your store(s) in ShipStation to continue using the integration. Please note this will NOT affect your current store(s) or orders since it only relates to authentication.

If you do not re-authenticate your Sears store(s) by Tuesday, May 31st 2016, you will receive an authentication error in ShipStation. This will prevent new orders from importing into ShipStation from Sears.

Follow these steps to re-authenticate your store(s):

Please sign into your Sears Seller Portal here. Then open your Profile in the upper right to locate your Seller ID.

Click Account Info from the Profile.


Scroll to the bottom to generate an API Authorization Key.

Head to your Account Settings (the gear icon in the upper right).

Next, select Selling Channels and then Store Setup from the sidebar on the left.

Click Connection next to your Sears store.

Enter your Email, Seller ID and API Authorization Key from the previous steps into the corresponding fields and click Connect.

Please repeat this process for each Sears store connected to your account.

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