Do you have multiple accounts connected for the same carrier? Not using your current Primary account as much? Make one of your other accounts the Primary account for that carrier.
Your entire shipping team should agree to this change since it will affect all users in your ShipStation account. That aside, the process consists of a few brief steps.
1. Go to your Account Settings (the wrench icon in the upper right).
2. Select Shipping and then Carriers & Fulfillment from the left-hand sidebar.
3. Click Account Settings for the shipping account that you'd like to promote to Primary status.
4. Look for an option along the lines of Make this my primary account, though the wording may vary from carrier to carrier.
5. Select that option and confirm any changes as needed. This also demotes whichever account used to be your Primary account.
All orders will now default to the primary account unless assigned to a different account.
Orders assigned to use specific shipping accounts won't have their selections change if you promote to or demote from Primary status. In these cases, the (Primary) indicator will simply show up or go away as appropriate.
