How does ShipStation work with Email Authentication like DMARC?

Email authentication is a crucial aspect of online communication, especially for e-commerce. Authentication ensures that messages are delivered reliably without being rejected or marked as spam. The most adopted email authentication protocol is DMARC (Domain-based Message Authentication, Reporting, and Conformance).

Email authentication protocols like DMARC prevent cybercriminals from sending emails impersonating your organization, protecting you and your buyers. Email authentication also ensures that legitimate emails are recognized by Email Service Providers.

Is ShipStation DMARC Compliant?

Yes, if you are using ShipStation’s default tracking email for customer shipment notifications (tracking@shipstation.com), your emails are already configured to pass DMARC checks. There’s no further action required on your part.

ShipStation provides the ability to add your email as the sender for notifications, allowing you to send the email from your own address rather than from ShipStation’s. While ShipStation does not currently support domain verification, we are working on a solution in time for the changes expected on April 1, 2024.

ShipStation will announce the release of our DMARC solution in the What's New? article and the Community Release Notes.

Google/Yahoo! Requirement updates

Starting February 2024, Google and Yahoo! email services will enforce DMARC more strictly.

Google will start sending error messages in February. On April 1st, Google will start blocking emails that are not DMARC compliant.

Additional Resources

The following external resources can help with basic DMARC questions: