How do I setup my ShipStation account to print eCom labels?

Getting Started

eCom labels are colored 6-panel shipping labels that work as both a label and marketing material. Here is an example of what the full eCom label will look like.

Within ShipStation, you will be able to print the label and packing slip onto your eCom label pamphlet. For more information on getting started with eCom labels and get your design setup, head to their website here.

Setting up eCom Labels within ShipStation

If you have your prepared eCom labels and are ready to start shipping with them, first contact ShipStation support to have us set up this option in your account. Once we've enabled this feature, you will then be able to choose your preferred page orientation of label and packing slip. 

Head to your Account Settings (the gear icon in the upper right).

Next, select Printing and then Printing Setup from the sidebar on the left.


As for which printer and settings to use, eCom labels are the legal format size (8.5" x 14"). And while most printer models that support legal-format paper will be able to print the labels and packing slip for your eCom labels, does recommend certain models that work best over extended use.

These models are the Hewlett-Packard M602n and the Xerox Phaser 4600/4620. For more information on these models, head here. These two recommended models have been proven to stand up very well to the prolonged demands of printing on eCom labels.


Additional Information
  • Currently, this feature is only available to US-based ShipStation accounts.
  • Either you and your creative team or eCom will design these labels. eCom will then send you specs to make sure that your labels are compliant with both ShipStation and eCom's configurations. 
  • For additional information about these labels from eCom, check out this video


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