What is GlobalPost?

(GlobalPost is a consolidation service for international shipments that is being piloted by certain users. If Stamps.com has provided you with a Single Account Solution for use with ShipStation, you can be eligible. Reach out to ShipStation Support for further information.)

Stamps.com's GlobalPost services offer you a very economical way to ship international packages that weigh less than 4.4 pounds. Through simplified service options, the shipping costs are greatly-lowered. For more information, head here

Benefits of GlobalPost are:

  • $100 insurance included for all shipments.
  • 6-10 day delivery time with priority services.
  • Easy Customs Forms printing.

How GlobalPost works:

  1. The package ships to your regional GlobalPost Shipping Center.
  2. GlobalPost processes the package for international delivery.
  3. Ships to over 200 countries. 






 Large Envelopes & Flats

13 oz

11.5" x 6.125" x 0.25"

 15"x12" x 0.75"


Packages & Thick Envelopes

 4.4 lbs

 5" x 3.5" x 0.75 

Max Length (i.e. the longest side) is 24"

Length+Width+Height cannot exceed 36" 



Why do GlobalPost labels have a domestic ship to address? 

Consolidation services like GlobalPost work a little differently than major providers. Instead of shipping your package directly to the recipient, the package ships to a consolidator sorting facility, this facility's address is what appears on the label. Then, the consolidator scans the barcode to retrieve the recipient information, relabels the package, and sends it to the end user.

Why is the tracking number on my label different from what was sent to my selling channel and customer?

The tracking number on the label is only meant to get the package to the sorting facility. The new tracking number issued when the package is relabeled is the tracking number sent to your selling channel and customer. GlobalPost Priority tracking numbers are trackable throughout the duration of the transit. GlobalPost Economy will only be trackable to the sorting facility, and will not be trackable once it leaves the sorting facility.

Can I insure my GlobalPost shipment?

GlobalPost automatically provides $100 of complementary coverage. Adding Carrier Insurance to the shipment is not supported at this time. However, if you need to insure your package for more than $100, you can use Shipsurance. (Keep in mind that the maximum declared value for a shipment is $400.)

Why didn't any Customs Forms print out with my labels?

While customs information is required to use GlobalPost, all of the information is submitted electronically to the sorting facility. This means you don’t need to print, or manually submit any information. When the package is rebranded, they will include the customs information with the shipment to pass customs. 

How do I pay for GlobalPost postage?

Postage for GlobalPost shipments is purchased using your Stamps.com postage funds. 

What are the max weights for GlobalPost Economy? 

For GlobalPost Economy, the maximum weight for Package/Think Envelope is 16 oz, and for Large Envelope is 13 oz. 

For dedicated information about GlobalPost SmartSaver, head here

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