Google Stores

Import your Google Store orders into ShipStation by connecting your Google Merchant Center account.

Any US-based ShipStation user with a Google Merchant Center account also has access to the Google Shipping Data integration, which allows ShipStation to send shipment tracking data to Google from any of your connected stores. Google can use this data to estimate the best delivery times for future shipments, which you can then display to your Google Store customers.

This article is about the Google Store connection. For details on using Google Tracking Signals, review our Google Shipping Data help article.

Google Requirements

Connection Requirements:

  • Your Google Merchant ID (locate on Google Merchant Center)

  • Access to Google Merchant Center

  • The Gmail account used to log in must be an admin for the Merchant account

Order Import Requirements:

  • Must include a Ship To address.

  • Orders must be in a supported status.

Connect a Google Store to ShipStation

To connect your Google store to ShipStation:

  1. Log into your Google Merchant Center and copy your Merchant ID.

  2. Select the Google tile.

    Image: Google Selling Channel logo. Button that reads, Connect
  3. Paste in your Merchant ID then click Sign in with Google

    Image: Setup Connection popup for Google store. Merchant ID field is required.

    This will transfer you to Google's consent screen.

  4. Sign in with your associated Google account to authorize ShipStation.

After you've completed the connection steps, the store's Settings page will open. You can adjust your store-specific settings like branding and customer notifications, if you wish. Or click Save to close.

Available Features for Google Integration

The ShipStation integration with Google supports the following standard features:

If a store allows custom statuses, this means you define that statuses your orders use in your selling channel. In most cases, if you have custom statuses you'll need to define which ShipStation statuses each custom order status corresponds to.

ShipStation will import the customer's email address with the order data and can send shipment confirmation and delivery emails to that email address (configured in your Store settings).

ShipStation will import the customer phone number with the order data.

ShipStation will import the shipping method chosen by the customer during their store checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation can determine if an order is a gift from the order data sent by the store.

ShipStation will import internal notes or order activity from the store into the ShipStation Internal Notes field.

ShipStation will import notes provided by the customer when they made their purchase.

ShipStation will import the total order weight from the store.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order. These images will appear as thumbnails in your Order Details and can be included in email notifications and packing slips.

ShipStation will import item options (such as color or size) for each line item in the order. This data will appear in your Order Details and can be included in customer emails and packing slips.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

If a store allows custom statuses, this means you define that statuses your orders use in your selling channel. In most cases, if you have custom statuses you'll need to define which ShipStation statuses each custom order status corresponds to.

ShipStation will import the customer's email address with the order data and can send shipment confirmation and delivery emails to that email address (configured in your Store settings).

ShipStation will import the customer phone number with the order data.

ShipStation will import the shipping method chosen by the customer during their store checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation can determine if an order is a gift from the order data sent by the store.

ShipStation will import internal notes or order activity from the store into the ShipStation Internal Notes field.

ShipStation will import notes provided by the customer when they made their purchase.

ShipStation will import the total order weight from the store.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order. These images will appear as thumbnails in your Order Details and can be included in email notifications and packing slips.

ShipStation will import item options (such as color or size) for each line item in the order. This data will appear in your Order Details and can be included in customer emails and packing slips.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information