DHL Parcel UK is a reliable and convenient option for parcel delivery within the UK. It offers a wide selection of services for your domestic delivery needs. The DHL Parcel UK integration is available to UK-based ShipStation accounts.
Interested in using DHL Parcel UK with ShipStation? Sign up for a DHL Parcel UK account to get started.
Connection Requirements:
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A UK-based ShipStation account
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An active account with DHL Parcel UK
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Your DHL Parcel UK Client ID and Client Secret
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OPTIONAL: Your DHL Parcel UK Pickup Account (UK Domestic and Channel Islands Shipping, International Air Shipping, or International Road Shipping)
To connect your DHL Parcel UK account to ShipStation:
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Click the Add Carrier button.
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Select DHL Parcel UK and click Connect.
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Enter your DHL Parcel UK Client ID, Client Secret, Customer Account number, then enter Pickup Account and Trading Location ID for Domestic, International Air Shipping, and International Road Shipping.
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Choose your Commercial Invoice Type.
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Click Connect.
The ShipStation integration with DHL Parcel UK supports the following standard features:
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DHL Parcel UK Domestic Services
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Bagit Next Day
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Bagit Next Day 09:00
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Bagit Next Day 10:30
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Bagit Next Day 12:00
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Bagit Next Day - ServicePoint Delivery
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Bagit Saturday 09:00
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Bagit Saturday 10:30 (Specified Address / Leave Safe)
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Bagit Saturday 10:30 (Specified Address / Neighbour)
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Bagit Saturday 10:30
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Bagit Saturday (Specified Address / Leave Safe)
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Bagit Saturday (Specified Address / Neighbour)
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Bagit Saturday
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Pallet 48 Hours
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Pallet Next Day
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Parcel 48 Hours (Specified Address / Neighbour)
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Parcel 48 Hours - ServicePoint Delivery
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Parcel 72 Hours (Specified Address / Leave Safe)
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Parcel 72 Hours - ServicePoint Delivery
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Parcel Next Day
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Parcel Next Day 09:00
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Parcel Next Day 10:30
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Parcel Next Day 12:00
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Parcel Next Day - ServicePoint Delivery
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Parcel Saturday 09:00
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Parcel Saturday 10:30 (Specified Address / Leave Safe)
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Parcel Saturday 10:30 (Specified Address / Neighbour)
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Parcel Saturday 10:30
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Parcel Saturday (Specified Address / Leave Safe)
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Parcel Saturday (Specified Address / Neighbour)
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Parcel Saturday
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Parcel Shop Returns / Unlinked Returns
DHL Parcel UK International Services
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DHL Parcel Connect
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International Road Economy
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Parcel 48 Hours (Specified Address / Neighbour) - Channel Islands
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Parcel 48 Hours - ServicePoint Delivery to Channel Islands
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Worldwide Air
DHL Parcel UK Package Types
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Package
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Custom Packages
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Pallet
In alignment with the Windsor Framework, DHL Parcel UK introduced data requirements when shipping from the UK to Northern Ireland (NI). The additional data will be mandatory from 30th September 2024. If this data is not provided, the label will not be generated.
When shipping from the UK to Northern Ireland, DHL Parcel UK needs one of the following Movement indicators: C2C, C2B, B2C, or B2B (Shipping Options). If one is not provided, B2C will be sent to the carrier as the default value.
For help with what steps to take in ShipStation to prepare your NI shipment, please see our Windsor Framework User Guide.
Movement Indicator Requirements
This table shows DHL Parcel UK's required data for each Movement indicator type:
Movement Indicator |
Requirements |
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C2C Shipments |
For C2C shipments, each product must include:
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C2B Shipments |
For C2B shipments:
For each product in a C2B shipment:
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B2C Shipments |
For B2C shipments:
For each product in a B2C Shipment:
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B2B Shipments |
For B2B shipments, merchants need to declare whether a shipment is at risk or is not at risk of entering EU territory. Shipments 'not at risk' are eligible for green lane due to zero duty rate for UK origin shipment (Shipping Options) See the Gov.UK Guidance page about Declaring goods you bring into Northern Ireland 'not at risk’.
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The ShipStation integration with DHL Parcel UK does not support third-party billing.
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Label messages are supported for international DHL Parcel UK services only.
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DHL Parcel UK supports the what3words protocol. Use the
geolocation
property in theship_to
object to include the "what3words" type and associated value.