Shopify's Locations feature allows sellers to create multiple locations that hold inventory. This feature provides Shopify users with even more control over their inventory tracking.
This article provides instructions on how to configure ShipStation so you can view the Shopify inventory stock count specific to each location.
Use Shopify Locations in ShipStation
Once you've successfully connected your Shopify store to ShipStation, you'll need to take the following steps to view Shopify inventory in ShipStation:
- Create a Ship From Location for each Shopify inventory location
- Set the orders' Ship From Location to view inventory levels in ShipStation
Create a Ship From Location for each Shopify location and link them.
1. Go to Settings > Shipping > Ship From Location.
2. Click Add Ship From Location and fill in the fields.
3. Set the inventory source drop-down menu to the Shopify location you want to use for this Ship From. The menu will show the option (All Stock) as well as each of the locations you've created in Shopify.
4. Create additional Ship From Locations for each inventory location you have in Shopify. To make the most of Shopify's Location feature with ShipStation, you should have at least as many Ship From Locations in ShipStation as you do inventory locations in Shopify.
Set the order's Ship From Location to view product inventory
1. Go to your Orders tab and select a Shopify order.
2. Choose the Ship From Location linked to the correct Shopify inventory source when configuring shipping.
ShipStation will display Shopify's inventory stock count based on the Ship From Location selected in the order's shipping details.
Once you create the label for this order:
- The location will be included in any shipment updates sent to Shopify, so Shopify will reduce stock from that location.
- If the Ship From Location is linked to the Shopify store's inventory using the (All Stock) option, the stock count displayed in ShipStation will be based on the total stock between all locations, and ShipStation will use the Shopify store's default location for any the shipment updates.
- If the Shopify order contains products from more than one location, you must split the order then select the corresponding Ship From Location for each order.
Here's a few things you should keep in mind when using Shopify Locations:
- If you use a Ship From Location not linked to a Shopify inventory source, ShipStation will use the Shopify store's default location for any the shipment updates.
- ShipStation will not prevent you from creating a shipping label if products in an order are out of stock. If the inventory location does not have enough stock available to fulfill the order, Shopify will return an error when we try to update the order as shipped.
- The stock count from a Shopify location will only be displayed for orders from the same Shopify store.
- The stock count ShipStation receives from Shopify assumes the product in the order is reserved, so the stock count represents the remaining inventory after that order. For example, if an order with a quantity of 1 shows a product stock count of 24, you'd actually have 25 of that product currently available in that location (24 in stock + 1 reserved for the order = 25 total)
- If an order contains products from more than one Shopify location, you must split the order in order for ShipStation to notify Shopify successfully of shipments. If the order is not split, ShipStation will only be able to update the order as Partially Shipped, and you will need to complete the fulfillment on Shopify manually.
- ShipStation's Native Inventory Management solution does not share stock level information with Shopify inventory. Inventory management for Shopify Locations will be performed in Shopify.