ShipStation supports third party and recipient billing for the following carriers:
- DHL Express
- Canada Post (commercial accounts only)
To charge a third party or recipient account for a shipment, you'll need to enter the other party's carrier account information for that specific shipment.
Set Third Party Billing
When creating or editing a shipment using a service from one of the above carriers, click Other Options.
Under Shipment Options, choose Change Billing.
Choose whether you're using Recipient or Third Party billing, then enter the Account #, Country, and Billing Zip into the corresponding fields.
Click Save Changes to return to the shipment view.
When you return to the shipment view, you'll see the Change Billing option listed under the shipment details.
You can create the label right away, or save the shipment and create the labels whenever they're needed.
Automate Third Party Billing
If you frequently bill to a specific third party account, you may want to consider automating this process with an Automation Rule.
To create an automation rule for third-party billing, do the following:
- Go to Settings > Automation > Automation Rules.
- Click +Create a Rule.
- Set your criteria to determine which orders will need third-party billing applied.
- Set the first action to apply the correct service and package type.*
- Set the second action to apply the third party billing account.
*In order for the third party billing action to apply, a valid service for the carrier account must first be set. Otherwise, the third party billing option will not become enabled for the order.
The rule should look something like this:
This example says to apply the FedEx Ground service, a Package type of Package, and the specified billing account to every order that imports to the New Miva Merchant Store.
Your criteria or service selections may differ from the example... you can even use a different automation rule to apply the service, as long as that rule runs prior to the third party billing rule!
- ShipStation is unable to display shipping rates when billing shipping charges to another party, and the other party will be billed according to their own carrier agreement. Depending on the carrier, there may be an additional fee for using third-party billing. For example, UPS currently adds a 2.5% fee.
- When you create a label for a shipment, the resulting label will be charged to the carrier account number you specified.
- Starting in January 2018, FedEx began charging a 2% fee on shipments billed to a 3rd party FedEx account.
- Third-party billing is not currently supported for return labels. Any return label generated for an order that used third-party billing for the outgoing label will be charged to your Primary carrier account for the selected service.