If you want to send multiple orders together within the same shipment, you can use our Combine Shipments feature. This creates a single shipment for items from multiple orders.
From the Orders Grid, do the following:
1. Select the orders you'll be shipping together.
2. Click Other Actions and choose Combine Shipments.
If the orders have different Ship To addresses, you'll be prompted to choose which address you'll be shipping to.
A combo shipment will be created in the Planned status which includes both orders, and all the items within those orders:
3. Create the shipping label just like you would for a single order, or Save the shipment to process it later.
Any packing slips or pick lists you print for the combo shipment will include the item information from both orders.
ShipStation V3 now also includes an Order Alerts section in the Orders screen left-hand sidebar. Click on Order Alerts to view the orders you may be able to ship together.
To view the orders in each line item, click the right-facing arrow in the Combine Shipments grid.
To combine the recommended orders, select the line item and click the Combine Shipments button. ShipStation will then open the Combo Shipment Details and you can configure the shipment as you normally would.
If you do not wish to combine the recommended shipments, select the line item and click Dismiss instead.
ShipStation will notify the marketplace for each individual order separately, but the customer notification emails will be combined into a single email that lists all the products in the combo shipment.
- When using Combine Shipments, ShipStation will use the default email template assigned to the store, even if all of the individual orders were set to use a different template.
- If only some of the products in the orders are being shipped, the Split Shipment action should be used to create the split shipment before using the Combine Shipments action.
- If using the [Order Number] field replacement for Label Messages, Packing Slips, or Email Templates, ShipStation will use the Order Number for the first order that was created.