Scout topShelf is a cloud-based warehouse management system. With access from any device that can connect to the internet, you’ll have the oversight and control over your business from anywhere.
topShelf offers two ways to integrate with ShipStation:
This is the original topShelf/ShipStation integration, where topShelf is set up as a "Store" in ShipStation. Orders import from the original selling channel into topShelf, then ShipStation imports those orders from topShelf. When you ship an order, ShipStation updates topShelf with shipment information and topShelf then updates the order.
Here are the main features of the Shipping integration:
Orders originate in topShelf and are only sent to ShipStation once the order has been picked in topShelf.
Tracking information is sent back to topShelf once the order has shipped within ShipStation.
For more information on how the Shipping integration works, please check out this topShelf video.
Pick Pack Integration
This is a more recent integration that was developed by Scout. In this integration, you do not create a "Store" for topShelf in ShipStation. Instead, you connect your selling channels to ShipStation so ShipStation will import the orders from the selling channel directly. When you ship an order, ShipStation updates the sales channel directly.
topShelf is connected to ShipStation using our Open API, which allows them to pull order information from ShipStation. This lets them track the stock levels and ship from locations for your orders as you manage them through ShipStation.
Here are the main features of this Pick Pack integration:
Orders originate in ShipStation and are then populated into topShelf.
topShelf will update the Custom Field #3 field in ShipStation to indicate the Pick/Pack status of the order.
Multi Warehouse compatibility. If an order in ShipStation is set to be fulfilled from a specific 'Warehouse location,' that information passes into topShelf
For more information on how the Pick Pack integration works, please check out this topShelf video.
An active account with Scout topShelf.
Order Import Requirements:
Include a Ship To address.
Be picked in topShelf.
Follow the steps below to connect your topShelf store to ShipStation:
The steps below cover how to connect topShelf to ShipStation using their Shipping integration method. If you're using the Pick Pack integration method, check out this video from topShelf instead.
Select the Scout topShelf tile.
Enter your topShelf UserName and Password.
After you've completed the above steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.
ShipStation's integration to topShelf supports for the following standard features:
These are the features which are available if you're using the Shipping integration method for topShelf. If you're using the Pick Pack integration method, see this video from topShelf instead.
Common ShipStation Features
Sent with Shipment Update