The view, search, sort, and filter options available for shipments work in the same as they do for orders. Once shipments have been created, no matter the status, you can view and manage the shipments directly in the Shipments tab.
The left-hand sidebar displays the various shipment statuses your shipments can be in. To view all shipments in a specific status, select that status from the sidebar and the shipments will load in the Shipments grid.
Orders With Multiple Shipments
If an order has multiple shipments, each one will have its own record in the Shipments grid.
Use the Quicksearch field to quickly search for shipments based on Recipient Name, Shipment Number, Order Number, or other criteria.
The orange boxes next to the order statuses indicate how many items match the search criteria in that status.
Click the status to view those results.
The Quicksearch field relies on a starts with search parameter, meaning the results of the search are items that start with the search value.
For example, if you get an order from Ronald McDonald, ShipStation will separate that name into Ronald and McDonald. You'd be able to search for this order using Ronald McDonald, Ron, McDonald, etc. However, you wouldn't find this order by searching for Donald because the McDonald chunk starts with Mc, not Donald.
ShipStation will do the same thing for order numbers separated by dashes. The order number 121-657485676-89705 gets broken down into 121, 657485676, and 89705. You'd be able to find this order by typing in the whole order number, a chunk, or the beginning of any chunk.
Quicksearch vs. Advanced Search
You won't be able to Quicksearch for the last few digits of an order number. If you need to do a contains-style search, or refine your search even further, use the Advanced Search option instead.
Use the column headers to sort shipments according to criteria like Order Date, Ship Date, Recipient Name, Service Type, or other shipment information.
Simply click the column header to sort in either ascending or descending order.
If you do not see a column you'd like to view:
Go to the Columns drop-down menu.
Select the columns you'd like to display in the Shipments grid, and deselect any you do not wish to see.
Click Save Columns.
The new columns will be added to the right side of your grid. Scroll to the right to see them.
Click and drag to arrange the columns as you prefer.
Filters allow you to view shipments that match only your selected criteria, like Store, Marketplace, Carrier, Ship From, and others. Combining filters is a powerful way to quickly view shipments that you need to prioritize or give special attention.
To apply a filter:
The results of your selected filter(s) will appear in the Shipments grid.
To remove a filter, click X clear on the right in the filter bar.
Unlike the Orders tab, the Shipments tab does not have an option to select saved filter sets or save custom views for later use. When filtering shipments, you'll need to select the filters each time.