Details about adding insurance to orders that ship with the Amazon Shipping carrier, and related details.
Amazon Shipping requires all orders to have a declared insurance value. Thus in the event that you need to file a claim, Amazon has the appropriate value on file.
This article provides instructions on how to set the insurance value for an individual order and how to automate the process.
Currently, Amazon Shipping provides up to $100 in shipment insurance by default.
The steps below will only declare the insurance value. They do not purchase additional insurance. However, Amazon requires this declared value for reporting purposes.
Select the order from the order grid to view the Order Details.
Under the Shipping Info section, select either Carrier or Other from the Insurance drop-down. Review our Insurance Types article to learn more about these options.
Enter a value in the Insure Amt field.
Continue to create the label using the Amazon Shipping carrier.
Automate this process by creating an automation rule, as described below.
Set your Criteria to identify orders that request or map to Amazon Shipping, set the Action to Insure Package... and select Other/External or Carrier.
Review our article about Service Mapping to learn more about mapping requested services.
Click Save Rule.
The Default Insure Amount
When applying insurance through a bulk action or an automation rule, the Insure Amt will always equal the Amount Paid value. Edit the amount on each individual order before you create the label, as needed.