We want to keep you up to date as we release new features and update ShipStation's functionality. This release information focuses on what's new and what's changed in ShipStation's new layout. To review a summary of how the new layout differs from ShipStation Legacy, please review the Moving from ShipStation Legacy to the New Layout help article.
We've enhanced several features you may already be using in ShipStation. These enhancements range from simple interface design (as with the Rate Calculator) to new processes to accomplish old tasks (as with splitting and combining orders).
Read through the updates to get an idea of what this updated functionality includes. Each section will include a link to the full documentation about that feature, in case you want to learn all the details.
You can now include order item SKUs when adding customs declarations to your international shipments. Learn more about customs declarations.
ShipStation will automatically add the order item SKU into the SKU field when you choose to Create declarations from order items in your International Settings.
As a BigCommerce, Shopify, Magento, or Wix merchant with ShipStation's In-Cart Delivery Options, you can now enter the full shipping address (instead of just a country and postal code) to get the most accurate shipping rates in your preview.
In the Preview screen, check the box Show Advanced Preview to show the advanced address fields and designate Residential or Commercial for the address. All fields shown are required and should be completed for that country's address format.
Then click the Preview Displays button to update the in-cart display rates based on the address you entered.
Accounts in all countries can now add save their various Tax IDs to ShipStation and apply them to orders using Automation Rules.
To add your Tax ID, go to
Settings > Shipping > International Settings and click the Add a Tax Identifier button.
Additionally, we've added the Set Tax Identifier action to Automation Rules.
To learn how to create this rule, see Example Rule #6 in our Automation Rule Examples help article.
Not Available for Legacy
This update is available only in the new ShipStation layout. If you are still using the Legacy layout, click the Try Now button in the ShipStation header to switch to the new layout.
ShipStation now logs the date, time, and user that verified a shipment using the Scan to Verify feature. You can view this data by hovering over the Verified icon in the Scan to Verify column of the Shipments Grid.
We’ve added filters and sorting by notification status to the Shipments & Fulfillments page! Additionally, you can now resend failed or unsent order confirmation emails or marketplace notifications for fulfillments from the Shipments & Fulfillments page.
For our Canada Post users, you can now schedule next day pickups with ShipStation’s Carrier Pickup feature! Review our Schedule a Pickup help article for details.
We have added the option for your customers to opt-in to SMS text notifications on the Branded Tracking Page. When enabled, your customers can enter their mobile phone number to receive text messages on the delivery status of their shipment.
Review our SMS Tracking Notifications help article for more details.
ShipStation has added the Scan to Search function to the new layout!
Scan to search will bring up orders and apply a designated action when you scan a custom barcode.
Select an order status to search for and pick an action from the list. The actions include:
Display the Order
Ship the Order
Add to a new batch
Add to an existing batch
Select the Always Keep Window Open to keep the Scan to Search pop-up open for multiple consecutive scan actions.
We have added the option bulk apply a specific Shipping Account!
You can now update multiple shipments to use a specific shipping account using the Bulk Update menu. This is useful if you have multiple accounts for the same carrier.
Select the orders you would like to bulk update from the Orders Grid and click the Bulk Update button.
Select the Shipping Account you would like to bulk apply to the orders: