We want to keep you up to date as we release new features and update ShipStation's functionality. This release information focuses on what's new and what's changed in ShipStation's new layout. To review a summary of how the new layout differs from ShipStation Legacy, please review the Moving from ShipStation Legacy to the New Layout help article.
We are excited to show you the new features ShipStation has to offer! If you'd like to take advantage of these new features but are still using the ShipStation Legacy interface, please contact us to let us know that you'd like to migrate to the new ShipStation experience.
You can now use Scan to View barcodes to open your Order Details from anywhere in the ShipStation app! Previously, this feature was only available in the ShipStation Legacy Layout. Learn more about adding Scan to View barcodes to your packing slips.
We've enhanced several features you may already be using in ShipStation. These enhancements range from simple interface design (as with the Rate Calculator) to new processes to accomplish old tasks (as with splitting and combining orders).
Read through the updates to get an idea of what this updated functionality includes. Each section will include a link to the full documentation about that feature, in case you want to learn all the details.
When you add your Tax IDs to your international orders, the Tax IDs will now appear in the Customs Declaration section of your shipment details. This will help you track which of your shipments have Tax ID information.
Learn more about Tax Identification Numbers (TIN) and adding your Tax ID to your shipment.
The following updates were released in September 2021.
Shopify has a multi-functional app called Intuitive Shipping that you can now integrate with ShipStation! Intuitive Shipping offers improved checkout rate options, updates about completed orders, estimated delivery times, third-party delivery options, and more!
See our Intuitive Shipping article to learn about this app's requirements, how to connect it to ShipStation, and more.
We have changed the name of our feature that sends carrier rates to your store checkout from In-Cart Delivery Options to Checkout Rates. All of the capabilities of the Checkout Rates feature remain intact, so there's nothing to change if you have already set it up. The Checkout Rates feature is available for Big Commerce, Magento, Shopify, and Wix.
See these articles for help to determine the requirements and setup for each store that supports Checkout Rates.
Checkout Rates feature is only available for US-based account on ShipStation's latest version.
This feature is only available for our US-based account that use the latest version of ShipStation, and it is unavailable for ShipStation Legacy. For countries outside of the US, ShipStation currently cannot send live rates to show your customers at checkout. However, we are working with many selling channel partners to offer this feature in the future. Please check back for updates on this topic!
For now, many selling channels provide access to plug-ins that will provide live rates from your postal account to your customers during the checkout process. You will need to contact your selling channel for details.
There are two new custom field options for eBay v2:
eBay Legacy Order ID will import your eBay sales record number.
eBay Order Item IDs will import the eBay item ID number.
You can also now choose to import eBay Click N Collect orders in eBay Store Settings in ShipStation. These orders will import as Awaiting Shipment.
You can now specify a contact when you schedule pickups in ShipStation. The Contact information includes name, email, phone number, and any location notes the driver will need to find the pickup location.
You can now map eBay orders from Pending_cancellation to ShipStation's On Hold status. See the Additional Features for the eBay Integration section of the eBay article for details.
Available for the eBay V2 integration only.
ShipStation has updated the SMS Tracking Notifications to comply with nationwide SMS messaging restrictions. This means SMS tracking notifications that include store names or product information about cannabis, cannabinoids, CBD, prescription medication, and related terms will no longer be sent to your customers.
Review our What are the SMS notification restrictions? help article for further details.