What's New in ShipStation?

We want to keep you up to date as we release new features and update ShipStation's functionality. This release information focuses on what's new and what's changed in ShipStation's new layout. To review a summary of how the new layout differs from ShipStation Legacy, please review the Moving from ShipStation Legacy to the New Layout help article.

Updated Functionality

We've enhanced several features you may already be using in ShipStation. These enhancements range from simple interface design (as with the Rate Calculator) to new processes to accomplish old tasks (as with splitting and combining orders).

Read through the updates to get an idea of what this updated functionality includes. Each section will include a link to the full documentation about that feature, in case you want to learn all the details.

Add SKUs to Customs Declarations

You can now include order item SKUs when adding customs declarations to your international shipments. Learn more about customs declarations.


ShipStation will automatically add the order item SKU into the SKU field when you choose to Create declarations from order items in your International Settings.

International Settings screen with red box highlighting Customs Declarations drop-down set to "Create declarations from order items".

Advanced Preview for In-Cart Delivery Options

As a BigCommerce, Shopify, Magento, or Wix merchant with ShipStation's In-Cart Delivery Options, you can now enter the full shipping address (instead of just a country and postal code) to get the most accurate shipping rates in your preview.

Advanced Delivery Options Preview. Designate Residential vs Commercial & provide Street Address

In the Preview screen, check the box Show Advanced Preview to show the advanced address fields and designate Residential or Commercial for the address. All fields shown are required and should be completed for that country's address format.

Then click the Preview Displays button to update the in-cart display rates based on the address you entered.

June 2021 Releases

Tax IDs and Automation for International Shipments

Accounts in all countries can now add save their various Tax IDs to ShipStation and apply them to orders using Automation Rules.

To add your Tax ID, go to Settings > Shipping > International Settings and click the Add a Tax Identifier button.

Tax Identifiers section of International settings highlighted with Add a Tax ID button

Additionally, we've added the Set Tax Identifier action to Automation Rules.


To learn how to create this rule, see Example Rule #6 in our Automation Rule Examples help article.

Not Available for Legacy

This update is available only in the new ShipStation layout. If you are still using the Legacy layout, click the Try Now button in the ShipStation header to switch to the new layout.


PayPal for Subscription and Shipsurance

We have added the option of linking your PayPal account to pay for your ShipStation Subscription and Shipsurance fees! Currently available for US-based accounts only.

Scan to Verify Logs

ShipStation now logs the date, time, and user that verified a shipment using the Scan to Verify feature. You can view this data by hovering over the Verified icon in the Scan to Verify column of the Shipments Grid.


Filters and Sorting by Notification Status for Fulfillments

We’ve added filters and sorting by notification status to the Shipments & Fulfillments page! Additionally, you can now resend failed or unsent order confirmation emails or marketplace notifications for fulfillments from the Shipments & Fulfillments page.


Canada Post Scheduled Pickups

For our Canada Post users, you can now schedule next day pickups with ShipStation’s Carrier Pickup feature! Review our Schedule a Pickup help article for details.


Updated Store Settings Tabs

In the Store Settings tabs, the Notification tab has been renamed to Emails to more accurately state what settings are found here and to avoid confusion with the Branding tab when the viewport width condenses the setting text.

Store Settings tab with the Email tab highlighted.

May 2021 Releases

SMS Tracking Notifications

We have added the option for your customers to opt-in to SMS text notifications on the Branded Tracking Page. When enabled, your customers can enter their mobile phone number to receive text messages on the delivery status of their shipment.

Mock up of a smart phone message with the text: Thanks for signing up for order alerts! We'll text you shipping & delivery updates. Text STOP to cancel.

Review our SMS Tracking Notifications help article for more details.

Scan to Search in New Layout

ShipStation has added the Scan to Search function to the new layout!

Scan to search will bring up orders and apply a designated action when you scan a custom barcode.


Select an order status to search for and pick an action from the list. The actions include:

  • Display the Order

  • Ship the Order

  • Add to a new batch

  • Add to an existing batch

Select the Always Keep Window Open to keep the Scan to Search pop-up open for multiple consecutive scan actions.

Bulk Update - Shipping Account

We have added the option bulk apply a specific Shipping Account!

You can now update multiple shipments to use a specific shipping account using the Bulk Update menu. This is useful if you have multiple accounts for the same carrier.

Select the orders you would like to bulk update from the Orders Grid and click the Bulk Update button.

V3 Orders tab, Red box highlights the bulk update menu drop-down

Select the Shipping Account you would like to bulk apply to the orders: