We want to keep you up to date as we release new features and update ShipStation's functionality. This release information highlights what's new or changed in ShipStation recently.
We are excited to show you the new features ShipStation has to offer! If you'd like to take advantage of these new features but are still using the ShipStation Legacy interface, please review our Migrating to ShipStation's New Layout help article.
You can now order shipping supplies–including packaging materials, printers, and scales–through our partner, Onyx Products®! You can access the Onyx Products® storefront from your ShipStation Settings home page.
Available in the US Only
At this time, Onyx only ships to US addresses.
The following enhancements have been released for existing ShipStation features:
You can now edit and remove Pickup Contacts from the Pickup section on the Shipments tab.
The following updates were released in March of 2023 or before.
Effective March 1, 2023, the European Union has implemented new requirements for shipments entering EU member countries:
All shipments now require Harmonized System Codes (HS Codes) for all items in a shipment.
All items in a shipment must have accurate item descriptions.
These changes are part of the EU's ICS2 reform and apply to all shipments, no matter which carrier you ship with. Failure to comply with these requirements could result in delays to your shipment as well as fines or penalty fees.
For more details about this change, how it might affect your shipping, and for answers to a few frequently asked questions, please read our recent blog post about it.
To learn how to add HS Codes to and update item descriptions in ShipStation, please read our Shipping to the EU help article.
In January of 2023, the Mexican Tax Authority adopted the Carta Porte requirements, which mandate that all shipments to and within Mexico include a Package Description field that accurately describes the contents of the shipment. This description is in addition to the customs forms item descriptions and applies no matter which carrier you are shipping with.
UPS shipments to Mexico will begin requiring this field on March 20, 2023. The Mexican Tax Authority will begin enforcing Carta Porte on all shipments in Mexico on August 1, 2023.
ShipStation has added a Package Description field that will appear in your Shipping Sidebar for shipments destined to Mexico.
Please review our Shipping to Mexico help article for additional details.
We have updated ShipStation Carriers (formerly ShipStation Carrier Services or ShipStation One Balance) for a more seamless experience enabling and managing your carrier accounts and postage fund balance. The new
Shipping > Carriers settings page is available in all countries.
Admin users and users with purchasing permission will be able to view the account’s ShipStation Balance and add funds from the account drop-down menu.