We want to keep you up to date as we release new features and update ShipStation's functionality. This release information focuses on what's new and what's changed from our ShipStation Legacy interface in our most recent version of ShipStation.
We are excited to show you the new features ShipStation has to offer! If you'd like to take advantage of these new features but are still using the ShipStation Legacy interface, please contact us to let us know that you'd like to migrate to the new ShipStation experience.
ShipStation's new layout now has hotkeys, or keyboard shortcuts, to make your shipping experience faster.
Hotkeys include both Basic and Advanced functions. You can disable the Advanced Hotkeys in ShipStation if you prefer.
Find and access the Hotkey list by either:
using the keyboard shortcut ? from any screen in ShipStation, or
-
clicking the help icon
and then Hotkeys.
Close the pop-up with the ESC key.
This table contains examples of custom-made shipping presets. See our Use Shipping Presets article to learn how to create and manage your own hotkey combination.
When you first create your ShipStation account, the advanced hotkeys option is enabled by default. You can disable or enable the advanced hotkeys by opening the Hotkeys pop-up and setting the toggle to off or on.
Hotkey |
Action |
|---|---|
u |
Update Stores |
n |
Create new order |
v |
View Order Details window |
w |
Read weight from scale |
r |
Get rate |
s |
Create label (a.k.a. Ship Order) |
c |
Show Rate Calculator |
b |
Create new batch |
o + r |
Reload Orders grid |
p + b |
Process the currently open batch |
m + s |
Mark As Shipped |
m + b |
Mark As Shipped Bulk |
Hotkey |
Action |
|---|---|
p + s |
Print Packing Slip |
p + l |
Print Pick List |
p + s |
Print Order Summary |
Hotkey |
Action |
|---|---|
g + a + m |
Go to Account Settings |
g + a + c |
Go to Carrier & Fulfillment Settings |
g + c |
Go to Customers |
g + o |
Go to Orders |
g + a + p |
Go to Print Setup Settings |
g + i |
Go to |
g + p |
Go to Products |
g + b |
Go to |
g + e |
Go to |
g + f |
Go to |
g + k |
Go to |
g + r |
Go to |
g + s |
Go to Shipments |
g + a + n |
Go to Print Setup Settings |
g + a + s |
Go to Store Setup Settings |
g + a + b |
Go to Shipstation Connect Settings |
ShipStation has added two new Advanced Hotkeys that will open the Mark as Shipped feature:
Mark as Shipped (M + S), and
Mark as Shipped bulk (M + B).
The Mark as Shipped option moves orders to the Shipped status without creating a label. This is ideal when you create labels outside of ShipStation or when you use any method that doesn't require a label, like a local pick-up.
Review our Mark as Shipped article to learn how this feature works for single orders, and the Mark Multiple Orders Shipped article explains how to mark orders s shipped in bulk. Review our Hotkey Reference Sheet to learn about other hotkey actions you can use within ShipStation.
We've enhanced several features you may already be using in ShipStation. These enhancements range from simple interface design (as with the Rate Calculator) to new processes to accomplish old tasks (as with splitting and combining orders).
Read through the updates to get an idea of what this updated functionality includes. Each section will include a link to the full documentation about that feature, in case you want to learn all the details.
You can now create labels for multi-package shipments when using ShipStation’s Scan to Verify & Print feature!
If your selected carrier supports multi-package shipping, click the + sign next to the package drop-down to add your packages with weights and dimensions. If the + sign is not present, your selected carrier does not support multi-package labels.
You can now access the shipping sidebar to configure shipping options for open batches without clicking back to the Orders tab. You can now also tag and use bulk actions while in this view.
If a batch is assigned to a user other than the logged in user, the Remove and Cancel buttons will be grayed out with a tooltip to explain why.