We want to keep you up to date as we release new features and update ShipStation's functionality. This release information focuses on what's new and what's changed from our ShipStation Legacy interface in our most recent version of ShipStation.
We are excited to show you the new features ShipStation has to offer! If you'd like to take advantage of these new features but are still using the ShipStation Legacy interface, please contact us to let us know that you'd like to migrate to the new ShipStation experience.
We have added the option for your customers to opt-in to SMS text notifications on the Branded Tracking Page. When enabled, your customers can enter their mobile phone number to receive text messages on the delivery status of their shipment.
Review our SMS Tracking Notifications help article for more details.
ShipStation has added the Scan to Search function to the new layout!
Scan to search will bring up orders and apply a designated action when you scan a custom barcode.
Select an order status to search for and pick an action from the list. The actions include:
Display the Order
Ship the Order
Add to a new batch
Add to an existing batch
Select the Always Keep Window Open to keep the Scan to Search pop-up open for multiple consecutive scan actions.
We've enhanced several features you may already be using in ShipStation. These enhancements range from simple interface design (as with the Rate Calculator) to new processes to accomplish old tasks (as with splitting and combining orders).
Read through the updates to get an idea of what this updated functionality includes. Each section will include a link to the full documentation about that feature, in case you want to learn all the details.
We have added the option bulk apply a specific Shipping Account!
You can now update multiple shipments to use a specific shipping account using the Bulk Update menu. This is useful if you have multiple accounts for the same carrier.
Select the orders you would like to bulk update from the Orders Grid and click the Bulk Update button.
Select the Shipping Account you would like to bulk apply to the orders:
ShipStation has added the Quickship feature into the new layout!
Just as with ShipStation Legacy, when in Quickship Mode, you will be able to skip the Cost Review screen and several types of alerts and print confirmation pop-ups. Your labels will process in the background and be added to the label queue to print when you are ready.
Additionally, you can now tell ShipStation exactly which alerts and pop-ups you do and do not wish to see when in Quickship Mode.
Review our Using Quickship help article for more details.
COMING SOON! You will soon be abbe to Group orders in the Orders Grid by specific criteria. If you used the Group By feature in ShipStation Legacy, the new Group By feature provides the same view and sort options, but with several enhancements!
The Group By feature allows you to group orders by the following attributes:
Store#
# Line Items
Total Quality
Country
Item Name
Item SKU
Requested Service
Age*
Order Date*
Tags*
Store*
Additionally, you can group by multiple attributes at a time, not just one! Once grouped, you can further sort within the groups, add filters and create custom views with groups, and bulk update all orders within a selected group.
Review the Group By section in the View, Search, and Sort help article for more details.
We made several updates to ShipStation's Scan to Verify feature!
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Scan page now includes a Scan to Verify only option.
Previously, the Scan page included Scan to Print and Scan to Verify & Print. There was no option to just Scan to Verify without also printing the label. Now there is!
When in Scan to Verify mode, you will verify the products in the orders only. There are no print or shipment configuration options. Once an order is verified, ShipStation will move the page focus back to the search field so you can immediately scan to the next order.
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Orders that have been verified will now show a Verified label in the order details.
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ShipStation now logs the date, time, and user that verified a shipment.
These details can be found in the order's Shipment Activity (located in Order Details).
Scan to Verify & Print and Scan to Print now block you from processing orders in the Cancelled, On Hold, and Awaiting Payment statuses.
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We've improved the order display in the Scan page to add more item context when attempting to open an order that has been split into multiple shipments.
When scanning an order number with multiple results, we now include the recipient name to help you know which order to select.
ShipStation's new layout now has hotkeys, or keyboard shortcuts, to make your shipping experience faster.
Hotkeys include both Basic and Advanced functions. You can disable the Advanced Hotkeys in ShipStation if you prefer.
Find and access the Hotkey list by either:
using the keyboard shortcut ? from any screen in ShipStation, or
-
clicking the help icon
and then Hotkeys.
Close the pop-up with the ESC key.
This table contains examples of custom-made shipping presets. See our Use Shipping Presets article to learn how to create and manage your own hotkey combination.
When you first create your ShipStation account, the advanced hotkeys option is enabled by default. You can disable or enable the advanced hotkeys by opening the Hotkeys pop-up and setting the toggle to off or on.
Hotkey |
Action |
|---|---|
u |
Update Stores |
n |
Create new order |
v |
View Order Details window |
w |
Read weight from scale |
r |
Get rate |
s |
Create label (a.k.a. Ship Order) |
c |
Show Rate Calculator |
b |
Create new batch |
o + r |
Reload Orders grid |
p + b |
Process the currently open batch |
m + s |
Mark As Shipped |
m + b |
Mark As Shipped Bulk |
Hotkey |
Action |
|---|---|
p + s |
Print Packing Slip |
p + l |
Print Pick List |
p + s |
Print Order Summary |
Hotkey |
Action |
|---|---|
g + a + m |
Go to Account Settings |
g + a + c |
Go to Carrier & Fulfillment Settings |
g + c |
Go to Customers |
g + o |
Go to Orders |
g + a + p |
Go to Print Setup Settings |
g + i |
Go to |
g + p |
Go to Products |
g + b |
Go to |
g + e |
Go to |
g + f |
Go to |
g + k |
Go to |
g + r |
Go to |
g + s |
Go to Shipments |
g + a + n |
Go to Print Setup Settings |
g + a + s |
Go to Store Setup Settings |
g + a + b |
Go to Shipstation Connect Settings |
ShipStation has added two new Advanced Hotkeys that will open the Mark as Shipped feature:
Mark as Shipped (M + S), and
Mark as Shipped bulk (M + B).
The Mark as Shipped option moves orders to the Shipped status without creating a label. This is ideal when you create labels outside of ShipStation or when you use any method that doesn't require a label, like a local pick-up.
Review our Mark as Shipped article to learn how this feature works for single orders, and the Mark Multiple Orders Shipped article explains how to mark orders s shipped in bulk. Review our Hotkey Reference Sheet to learn about other hotkey actions you can use within ShipStation.
You can now create labels for multi-package shipments when using ShipStation’s Scan to Verify & Print feature!
If your selected carrier supports multi-package shipping, click the + sign next to the package drop-down to add your packages with weights and dimensions. If the + sign is not present, your selected carrier does not support multi-package labels.
You can now access the shipping sidebar to configure shipping options for open batches without clicking back to the Orders tab. You can now also tag and use bulk actions while in this view.
If a batch is assigned to a user other than the logged-in user, the Remove and Cancel buttons will be grayed out with a tooltip to explain why.